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Sales & Marketing Representative ..

Belbes industrial City, Egypt

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Job Details

  • Job Title: Sales & Marketing Representative
  • Department: Sales & Marketing
  • Employment Type: Full-time
  • Work Arrangement: Office-based with customer visits when required
  • Work Location: Belbes industrial City ,10th of Ramadan City, Egypt
  • Reporting To: Sales Supervisor / Sales Manager
  • Career Level: Junior to Mid-Level

iCare Pack is looking for a motivated, ambitious, and results-driven Sales & Marketing Representative to join our growing commercial team.

The successful candidate will play an important role in expanding the company’s customer base, developing new business opportunities, supporting existing customers, and increasing awareness of iCare Pack’s products and manufacturing capabilities.

This position combines B2B sales, business development, customer relationship management, market research, and marketing support. 

The selected candidate will communicate directly with factories, brands, purchasing departments, business owners, and decision-makers across different industries. 


Customer Relationship
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Personal Evolution
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Autonomy
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Administrative Work
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Technical Expertise
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Key Responsibilities


  • Search for and identify potential B2B customers in the Egyptian and export markets.
  • Generate new leads through phone calls, WhatsApp, email, LinkedIn, social media, exhibitions, referrals, and direct customer visits.
  • Contact factories, cosmetics brands, pharmaceutical companies, food producers, detergent manufacturers, and other potential packaging customers.
  • Introduce iCare Pack, its products, manufacturing capabilities, quality standards, and customization options to prospective customers.
  • Understand each customer’s business, product category, packaging requirements, expected quantities, technical specifications, and target prices.
  • Recommend suitable bottles, jars, caps, pumps, materials, colors, weights, and decoration options based on customer needs.
  • Identify opportunities for developing new products, customized packaging, molds, or long-term supply agreements.
  • Arrange meetings, online presentations, factory visits, and product demonstrations with potential customers.
  • Develop and maintain a strong pipeline of qualified sales opportunities.
  • Achieve monthly and quarterly targets for new leads, quotations, samples, customer meetings, confirmed orders, and sales revenue.

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  • Receive and professionally handle customer inquiries through different communication channels.
  • Respond quickly and accurately to questions related to products, specifications, quantities, prices, minimum order quantities, lead times, and customization.
  • Ask the correct questions to fully understand the customer’s requirements before preparing an offer.
  • Coordinate internally to confirm product availability, production feasibility, mold availability, materials, decoration options, prices, and delivery dates.
  • Send product catalogs, technical information, photos, samples, and quotations to customers.
  • Maintain regular and professional follow-up without losing potential opportunities.
  • Record all customer communications, requirements, quotations, samples, and next actions in the company’s CRM or ERP system.
  • Prepare clear and accurate quotations according to approved pricing policies.
  • Follow up on submitted quotations and understand the reasons behind customer acceptance, delay, negotiation, or rejection.
  • Negotiate prices, payment terms, quantities, delivery schedules, and commercial conditions within the approved authority limits.
  • Coordinate sample preparation and delivery to potential customers.
  • Follow up on sample evaluation and collect detailed customer feedback.
  • Convert approved quotations and samples into confirmed sales orders.
  • Ensure all order details are clearly documented before handing the order over to the relevant departments.
  • Follow up with customers regarding deposits, payment completion, artwork approvals, samples, and required documents.
  • Support customers throughout the order process and communicate any important updates.
  • Build and maintain strong, professional, and long-term relationships with existing customers.
  • Follow up regularly with customers regarding their current and upcoming packaging requirements.
  • Identify opportunities to increase sales through repeat orders, additional products, new sizes, or customized solutions.
  • Monitor customer satisfaction and handle concerns professionally.
  • Coordinate with the relevant departments to resolve customer issues related to delivery, quality, quantities, or documentation.
  • Collect feedback after order delivery and identify opportunities for future cooperation.
  • Reconnect with inactive customers and work on recovering lost business opportunities.
  • Coordinate closely with production, planning, warehouse, quality, procurement, finance, mold workshop, design, and logistics teams.
  • Communicate customer requirements accurately to avoid mistakes or misunderstandings.
  • Confirm the technical and production feasibility of customer requests before making commitments.
  • Follow up internally on quotations, samples, artwork, printing, production dates, order status, and delivery arrangements.
  • Ensure the sales team and management are informed about important customer requirements, risks, and opportunities.
  • Support the preparation of sales forecasts and expected-order reports.
  • Participate in regular sales meetings and provide clear updates on active opportunities.
  • Conduct regular market research to identify new industries, products, brands, and potential customers.
  • Monitor competitors’ products, prices, services, quality, lead times, and market activities.
  • Collect information about packaging trends, customer preferences, new product launches, and market demand.
  • Share market feedback with management and relevant departments.
  • Support the preparation of marketing content, product announcements, social media campaigns, email campaigns, and promotional materials.
  • Assist in promoting new products and available packaging solutions.
  • Coordinate the collection of professional product photos, customer success stories, and market information.
  • Help maintain accurate product information on the company’s website, LinkedIn page, social media platforms, and catalogs.
  • Suggest marketing ideas and campaigns that can generate qualified B2B leads.
  • Represent iCare Pack professionally during exhibitions, trade shows, customer visits, and business events.
  • Communicate with visitors and identify serious potential customers.
  • Present the company’s products and manufacturing capabilities clearly and professionally.
  • Collect and organize customer information during exhibitions.
  • Follow up promptly with exhibition leads after each event.
  • Prepare reports about customer interest, competitors, market feedback, and potential opportunities.
  • Conduct customer visits when required to understand their operations and packaging needs.
  • Maintain accurate and updated customer records.
  • Record leads, calls, meetings, quotations, samples, follow-up dates, expected order values, and opportunity stages.
  • Prepare daily, weekly, and monthly sales activity reports.
  • Report the number of new leads, contacted customers, meetings, quotations, samples, confirmed orders, and lost opportunities.
  • Provide clear reasons for delayed or lost opportunities.
  • Prepare sales forecasts based on active opportunities and expected closing dates.
  • Ensure that no customer inquiry or follow-up task is missed.
  • Maintain confidentiality of customer information, prices, technical specifications, and company data.
Required QualificationsRequired Skills and CompetenciesPerformance Indicators

Required Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Commerce, Engineering, Science, Pharmacy, or a related field.
  • From 1 to 3 years of experience in B2B sales, business development, account management, or industrial marketing.
  • Previous experience in plastic packaging, cosmetics, personal care, pharmaceuticals, food, detergents, manufacturing, or industrial products is highly preferred.
  • Fresh graduates with strong communication skills and a clear interest in industrial B2B sales may also be considered.
  • Good command of written and spoken English.
  • Good knowledge of Microsoft Office, especially Excel, Word, and PowerPoint.
  • Experience using CRM or ERP systems is preferred.
  • A valid driving licence is preferred.
  • Ability and willingness to conduct customer visits and attend exhibitions when required.

Required Skills and Competencies

  • Strong communication and interpersonal skills.
  • Strong sales, presentation, persuasion, and negotiation skills.
  • Ability to communicate professionally with business owners, purchasing managers, factory managers, and technical teams.
  • Ability to understand technical product information and explain it clearly to customers.
  • Strong listening and questioning skills.
  • Excellent customer follow-up and relationship-management skills.
  • Ability to generate new leads and open new business accounts.
  • Target-oriented and motivated by measurable results.
  • Highly organized and capable of managing several customer opportunities at the same time.
  • Strong problem-solving and decision-making skills.
  • Attention to detail when preparing quotations and recording customer requirements.
  • Ability to work independently and as part of a team.
  • Professional appearance and behavior.
  • Positive attitude, persistence, and willingness to learn.
  • Ability to work under pressure and meet deadlines.
  • High level of integrity, commitment, and responsibility.


Performance Indicators


Performance will be evaluated based on clear indicators, including:
  • Number of new qualified leads generated.
  • Number of new customers contacted.
  • Response time to customer inquiries.
  • Number of customer meetings and visits.
  • Number and value of quotations submitted.
  • Quotation follow-up rate.
  • Number of samples requested and approved.
  • Conversion rate from leads to confirmed customers.
  • Number of new customer accounts opened.
  • Monthly sales and revenue achievement.
  • Repeat orders from existing customers.
  • Accuracy of CRM records and reports.
  • Customer satisfaction and follow-up quality.
  • Contribution to marketing campaigns and market-development activities.

The Ideal Candidate

The ideal candidate is not someone who only waits for incoming inquiries.

We are looking for a proactive person who can actively search for new customers, initiate conversations, ask the right questions, understand business needs, and maintain consistent follow-up until an opportunity is converted into a confirmed order.

The successful candidate should be interested in understanding plastic packaging, manufacturing processes, materials, molds, printing options, quality requirements, and customer applications.

The candidate should also be comfortable working with targets, reports, customer visits, technical discussions, negotiations, and continuous follow-up.

Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. 

About iCare Pack

iCare Pack is an Egyptian manufacturer specializing in PET, HDPE, and PP plastic packaging solutions.

We provide packaging products and customized solutions for several industries, including:

  • Cosmetics and personal care
  • Pharmaceuticals and medical products
  • Food and beverages
  • Household detergents
  • Chemical products
  • Private-label and contract-manufacturing projects

Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. 

What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

  • Competitive fixed salary based on experience.
  • Attractive sales commission.
  • Performance-based incentives and bonuses.
  • Professional training on plastic packaging products, materials, manufacturing processes, and quality standards.
  • Clear sales targets and performance-evaluation system.
  • Career-development and promotion opportunities.
  • Opportunity to work with customers across multiple industries.
  • Exposure to industrial sales, customized packaging projects, and export opportunities.
  • Supportive and professional working environment.
  • Opportunity to grow within an expanding Egyptian manufacturing company.


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Perks

A full-time position
Attractive salary package.

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Trainings

12 days / year, including
6 of your choice.

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Sport Activity

Play any sport with colleagues,
the bill is covered.

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Eat & Drink

Tea, coffee and
snacks provided.

How to Apply

Interested candidates are invited to send their updated CV and mention “Sales & Marketing Representative” in the email subject.

Candidates are requested to include the following information:

  • Current location.
  • Current or last job title.
  • Total years of sales experience.
  • Years of B2B sales experience.
  • Industries previously covered.
  • Experience in packaging, plastics, cosmetics, pharmaceuticals, food, or manufacturing.
  • Current or last salary.
  • Expected salary.
  • Notice period.
  • Availability to work in 10th of Ramadan City.
  • Availability to conduct customer visits.
  • Whether they have a valid driving licence.

Only shortlisted candidates will be contacted for an interview.

Apply Now!